Texting cost

by Sydnee
(Tallahassee, Florida, USA)

This phone was a total disappointment! I was so excited to get this phone, thinking I was going to save loads of money. But, I quickly learned that wasn't the case. At all.

I got my phone and activated it, and sent a mass text to all of my friends, telling them my new number. The total came up to be about 30 dollars off my phone. Now, if it was $0.5, it would never be that much. So I soon found out it was 50 cents to send/receive texts and a dollar a minute. Which is totally ridiculous, because the site clearly states it is 5 cents to send/receive texts, and only 1 cent a minutes.

Also, the keys are horribly small and makes it almost impossible to text on this EM326g phone. I've had this phone for about 1 month, and the buttons are coming off. I've dropped this phone a matter of 2 times.

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Nov 11, 2010
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starstar 		You did it
by: Anonymous

Net10 has never charged 50 cents per txt or $1 per minute. It has always been 5cents for txt and 10 cents per minute. You just txted all your minutes away.
Jul 02, 2010
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starstarstarstarstar 		Disagree on the first part. You've got company on the second.
by: sb (admin)

Hi Sydney,

Thanks for your comments! I have to say that I think I disagree on the first part of your complaints. Each unit on a Net10 phone is worth 10 cents. So when you activate your phone you get $30 worth of airtime which is equal to 300 minutes or units. Now each text message costs 0.50 "minutes" to send or receive, but that's only 5 cents not 50 cents.

So I think what happened (I could be wrong) is that you texted your friends (lets say about 60 of them) That would have subtracted 30 units or $3.00 worth. That's not nothing but it's not $30.00 either.

If that wasn't the case, you should call up Net10 support.

As for your other complaints about the phone buttons etc., you have some company there. A few other people have complained in this section about the build quality of the phone.

Thanks again for your comments.

Regards.

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