CHECK DATA RESTRICTION-36

by Marlene
(Emmett, Idaho)

Purchased a Tracfone a few weeks ago and when trying to use it for the web I got a message

CHECK DATA RESTRICTION-36.

Spent some time with technician, but he was unable to rectify the problem so sent me a new LG500. What do you know, the new phone worked the same and had the same message. Called Tracfone again and spent some time while he worked on the problem No luck fixing. So then he said he would hand it over to another department and would be 24 to 48 hrs. to fix.

I see on the internet several people were having the same problem. What is causing the problem. Fellow didn't seem to have an answer for me. Do you have an explanation?

Thanks, Marlene
----------------

Hi Marlene,

I don't know. Searching the forums on other sites, a suggestion was made that the restriction is for using the browser outside the local zip where you registered your phone. However, I know that's inaccurate because we still have a Tracfone with a NC area code, and we can use the data services fine in NC, VA, NJ etc.

Perhaps someone else reading this can add more info. Sorry I can't be of more help.

Regards,
sb (admin)

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Dec 24, 2016
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LG error messages
by: Anonymous

check restriction-36, so sick of this junk phone. I can't send pics. I can download any pics that Inwas able to get on it. Its the LG phone. I'm a safelinkcustomer. maybe it has something to dowith that. I can't figure it out.

Jul 28, 2016
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Maine resident
by: Anonymous

I'm having the same frustrating problem. Samsung must have a solution to this annoying problem. If not, we should be compensated in some way, perhaps a new phone (?).

May 04, 2016
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when I get res.36
by: Anonymous

I have been getting restrictions 36 on my safelink by tracphone service. I notice that the only time I get it is when I am out of my state. as soon as I get back in state my service works again

May 02, 2016
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Same as january 2016
by: Anonymous in Maine

I'm on my 4th refurbished Fone and a half-dozen new SIM cards and still cannot send email or use the Internet! I've been on the line (mainly HOLD) for about 1.5 hrs with over a dozen "agent" since early January and still not solution. Early January my "old" Fone repeatedly got No Service. I am so very very sick of calling and getting no satisfaction. Just waiting and waiting for more replacements to arrive by mail. So, essentially No Service for 4 months now, and my Service Date keeps creeping up. NO Satisfaction. Two yrs ago my original TracFone worked fine for several years.

Feb 03, 2016
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data rerestrictions 36
by: Anonymous

I have found out that if the Tracfone is in roam you can not use the internet it has to read home on the screen for it to work as long as my phone says home on the screen it works great

Jan 30, 2016
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Getting sick of this restriction BS
by: Anonymous

Tracfone is no help at all with this situation. They keep u on the phone for hours trying to fix this restriction 36 problem and u no where. I received a new "refurb" phone which they first told me it would be a "new" phone. Come to find out it's not! There was nothing they could do about it. When in fact I tried to put new minutes in the old phone they disconnected me of service forcing me to use the new refurb phone they sent me. Very tricky! Yet they still will not fix the restriction Problem. Searching for another provider with less problems.

Nov 18, 2015
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stupid phone
by: Anonymous

i don't know i tried to turn it off and it still didn't work. there are no pics on it so the answer is idk.

Aug 22, 2015
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My solution too
by: Anonymous

I had the same prob. just turned it off and on again and this seemed to remedy the problem as I can now send photos.

Aug 10, 2015
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too much stored data
by: Anonymous

Try deleting old photos from your phone to open up space to receive new ones. I tried and it seemed to work.

Aug 06, 2015
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think I found a fix
by: Anonymous

I was getting the CHECK DATA RESTRICTION-36 when trying to send photos on my LG420G phone. This just recently became a problem. I powered down the phone and then turned it back on and now I am able to send and receive photos. Must be that the phone has to clear old data out ( there must be a limit on how much the phone will hold) before it will accept new to send. On my previous phone the LG 420G there was a place in the "settings" box where you could manually clear out old data but I can't seem to find it on this phone. But as long as I know to occasionally power down and than back on again, it's no big deal. Hope this helps others.

Aug 05, 2015
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restrictions - 36
by: Anonymous

I have an LG440G Tracfone and up until a few weeks ago I was able to send and receive pictures. Now when I try, I get the "Check data restrictions-36" message. My phone is on the HOME setting. It makes no difference if I try from home or away, nothing seems to work.

Jul 10, 2015
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crap phone
by: Anonymous

Im in n.c and the same cant get pic's!!!

Feb 27, 2015
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LG408 DATA RESTRICTION 36
by: Anonymous

Am having this problem in Iowa.

Dec 26, 2014
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Solved it, maybe for you too?
by: Kv

I was going through the comments and idk who exactly, but the comment bout checking if your phone is on home network, and it worked for my phone. I wasn't able to send pictures at all when I used to be able to. I went to settings>system>network>system select and I clicked on home only. There were three options:
1. Home only
2. Automatic A
3. Automatic B

Hopefully this helps anybody who is having the same problem.

Nov 16, 2014
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data restriction 36
by: Anonymous

I don't know why it does it but when it does give me that error message, I just turn my phone off and on again and that usually does the trick.

Jul 17, 2014
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Data airtime cards are only for smart phones
by: sb

The data airtime cards are only for the smartphones. They're a good deal since data usage is higher on them. You don't need them, and you can't use them with the other phones.

Jul 17, 2014
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CHECK DATA RESTRICTION-36
by: PAULA

I HAVE THE SAME PROBLEM. I NOTICED WHILE PURCHASING AIRTIME ON THE WEBSITE THAT THEY WANTED EXTRA $ FOR DATA FOR WEB BROWSING. SO I THOUGHT THAT YOU HAD TO PAY EXTRA TO BE ABLE TO GET ON THE WEB. NOT SURE...

Jun 27, 2014
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Check Data Restriction-36
by: Marcia

I have an LG840G and I have been able to check FB every evening for the past 2-3 months with no problem whatsoever until this evening [6-27-14] when I get this "check data restriction-36" deal! What's up with that?

Feb 23, 2014
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I have used my LG500 on the web
by: Anonymous

I have used my LG500g phone for web browsing. It worked pretty good. I was at Home on the main screen when I pulled up the browser & off I went. I was also able to save web pages to the phone. I no longer have my LG500 in use, but it did work when it was active. So at least some of the 500s work like they should.

Feb 23, 2014
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data restriction 36 Feb 23, 2014
by: bet

I took a picture while 50 miles away from home and now when I try to send it to my email( I am home now ) it gives me the error check data restriction 36 ? I had been talking to a person in another state before I took this picture about 50 miles from my home .. never had trouble until now doing this... what's up ?

Jan 30, 2014
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restrition 36?
by: Anonymous

I Have the same thing ?

Jan 17, 2014
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Data Restriction # 36
by: Anonymous

Do you still get this error message ( Roam ) on Android phones when you are outside your " Home " ?

Nov 29, 2013
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At Home & still get this code!
by: Anonymous

I'm at home & still get this code!

Oct 04, 2013
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roam
by: Anonymous

why are we on roam when it show on the map to be everywere in the Texas panhandle.

May 04, 2013
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MUST BE AT " HOME" TO BROWSE WEB
by: mikey

I've also run into CK DATA RESTRICTION #36. It occurs when you are roaming i.e. not at home. In essence you are trying to borrow cell services that your phone is not paying for. "Tracfone does not pay for DATA when your phone is roaming. Therefore you are blocked from using data services when roaming. Your main screen will show you if you are at "HOME" or "ROAM" or "ROAMING". To browse the web you must be at home. That does not mean your house or physical location. I can be at "HOME" 50 miles away from my house. It means you are on your selected wireless carrier AT&T, or T-Mobile, and in the large geographical region that is "HOME" to your phone. So look at your main screen and see if it shows you are at "HOME". If so, you should be able to browse the web.I don't travel very often, so I am uncertain if my phone can be at "HOME" if I fly 1500 miles away. I just don't know. Someone who travels alot would know.

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