Can’t Access Keypad on TCL LX

Can’t get keypad unlocked on TCL LX model. Tried everything but every app goes to audio option instead of keypad. Help!!!
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Hi, I'm familiar with this phone, but I can't replicate your situation. It sounds as though it's in sone kind of accessibility mode, but I"m not sure how to put the phone in that mode much less get it out of it. Perhaps yiu could tell us more about it.

-sb

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