WiFi does not work
My wife just got a S390G from Tracfone and we tried to connect to our home network but we cannot get the WiFi application to turn on. We receive a message that states "Wi-Fi Unable to Activate". The following steps were used.
1. Turned Phone on
2. Clicked on Menu
3. Using the "Track Pad" highlighted the WiFi ICON
4. Pressed the Track Pad again to turn on the WiFi
Wi-Fi Unable To Activate showed on the screen after pressing the track pad to turn the WiFi on.
We have reset the phone, pulled both the battery and SIM card from the phone, reset my home wireless router, etc., etc., nothing works.
Got any ideas to get the WiFi function to turn on?
I was able to use the WiFi when I had this phone for testing. However, whether you have your home WiFi on or not, the WiFi on the phone should still activate and scan for all available networks in the area. You would then select your network and activate. I suggest you call customer support to help you or send you a new phone if there's something wrong with it.
Unfortunately, I can't try recreate the situation because I used the phone in a giveaway a while back.
Sorry I can't be of more help.