TracFone did me wrong!
by Chuck J.
I turned on my LG Tracfone on March 23rd to find the prompt "Unregistered SIM". Unable to call, I emailed Tracfone from another device. Tracfone claimed I had changed carriers that day. No such thing! In fact, just days before I spent literally hours on hold with their service line getting minutes loaded from an earlier problem. I was advised I would have to get another SIM card and reactivate. In addition to losing $100 worth of minutes, I lost my phone number too!
Out of curiosity, I called my number. A woman answered who claimed she had the number more than three-years. And that just that day, had switched from AT&T to Verizon. How Tracfone and my phone got tangled up in this I'll never know. (Probably because Tracfone will not respond to my requests for an explanation.)
Tracfone's service line people are very polite. But calling is a waste of time, you will be on hold for outrageous amounts of time for even the simplest things. And if a big problem comes up you may as well discard the phone. Assuming they really do send me the promised SIM card, I'll use what minutes are there and then never spend another penny with Tracfone!
Hi Chuck J.
Thanks for your comments. I don't quite understand what's going on, but you should ask them to give you the airtime you paid for.