Three LG 600G phones and the audio is miserable on all of them

by Scott L
(Salt Lake Ctiy, UT)

My wife bought this phone from Tracfone.com. When making calls, her voice was completely garbled. No one could understand what she was saying and that was with 5 signal bars. We called tracfone and went through 2 hours of "troubleshooting" after which they agreed to send us another LG600.

The next one arrived and the output quality was marginally better, but still unacceptable. We again went through 2 hours of troubleshooting. We asked for a Motorola phone this time, which they agreed. So of course they sent us another LG600G, this time refurbished. It had the same audio trouble as the last one.

We spent another 2 hours on the phone troubleshooting with tracfone after which they informed us that they could only give us another LG600. I then spent an hour on the phone with the refund dept. We ended up buying a Samsung T301G from Target and it works fine.