Switching Net10 number to new Net10 phone and keeping old minutes.

It is a nightmare to try and do this with Net 10 customer service. I was on the phone for 2 hours and they couldn't make the switch from old net 10 phone to new net 10 phone with keeping same phone number and old minutes. Then they deleted all my voice mails and couldn't recover them! I'm now without a phone for 3-5 days because they said the only solution was to send me another phone.

Absolutely unbelievable and very strange! I do not recommend Net 10. You pay for what you get! Cheap service and phone and very bad customer service with no answers!!! Not worth it!