Rip Off: Adding airtime resets service period

by yank dechain

The policy regarding your expiration date on your prepaid airtime is to subtract any time you have left when you add additional airtime. Any unused minutes will roll over but not expiration time forcing you to either use them or let them pile up.

I contacted I-wireless regarding this and they politely explained to me that this information is on the back of airtime cards. They could not however explain to me why this information is not disclosed before or during the purchase of the phone or the service. An airtime card is not required when the initial purchase is transacted. This information is purposely withheld and you do not find out until you have already purchased their phone, which can't be used with any other service, and activated their service, which lures you in with free minutes to get started.

In my opinion, the act of purposely not disclosing this information prior to the purchase is perpetrating fraud upon the consumer.

--------------
Hi Y,

I, too, had a hard time finding this information out on the I-Wireless site. Other plans such as Straight Talk All You Need plan and the Net10 750-minute 30 day plan also reset their expiration time when you add airtime, but they do disclose it clearly. Straight Talk has a way of scheduling your refills even if you buy your airtime card early so that you don't lost any days of service.

Other plans such as TracFone and the pay as you go type NET10 plans do add the additional days to your service period, so it rolls over when you add airtime.

Regards,
sb (admin)

Comments for Rip Off: Adding airtime resets service period

Average Rating starstarstar

Click here to add your own comments

Jul 14, 2012
Rating
starstarstarstarstar
Re: Common sense
by: Yank

Apparently you either didn't read the original post or you didn't understand it. It's ok. Some people just have to say something about everything.

Jul 13, 2012
Rating
starstarstarstarstar
Common sense
by: Anonymous

You should wait til the day your month is up then add money. This is my first time using iwireless and I already get that.

Aug 24, 2011
Rating
star
Adding airtime hurts customers and resets expiration sooner
by: Anonymous

Adding $10 recharge resets the expiration even if you have $50 balance before adding the $10. The rest of your airtime will be available only if you reload. I cant stand such scammers. That's why I'm switching from i wireless. I used to love Kroger but I don't know after dealing with their partners makes me wonder about their credibility too.

Apr 05, 2011
Rating
star
net 10
by: Anonymous

the net 10 erases the rest of your airtime if you reload... believe me i have it now.. i cant stand it thats why im switching to i wireless

Click here to add your own comments

Return to I-Wireless.

Back to the Top of the Page