Quality control issues
My first one malfunctioned after about 6 months. Wouldn't receive or transmit text messages. Called Net10 service and they were unable to fix it so they replaced it for free. Less than three months later, the new one locked up. Flashes a message "Access Denied." Again, Net10 was unable to help and offered to replace it. Did livechat with LG service and they said it had to be replaced. Am replacing it with a Motorola. I need a phone that lasts more than 6 months.