I moved from Wisconsin to Arizona this year and knew my other moto tracfone would just roam if not work at all out here unless I spent uncountable hours with the tech reps. No.
I bought a W260g on sale at wally world as a pkg. with double minutes for life, hands free attachment, and car charger. Big buttons for my meaty paws, simple, functional, and a real decent price.
Seven months into owning it, I drowned it.
Did EVERYTHING listed online, rice, vacuum, air, common sense, friends, etc. Dead.
Gave up. Bought another moto W376g with camera, dbl minutes, yadda yadda....and transferred the old number to the new 376g. It received calls, took pics, but every test call made to any number connected me to "Team Mobile", and told me my account was being handled by a collection agcy.
Six or more phone calls on landline to techreps, countless numbers punched in, dozens of test calls, etc., nothing worked. I gave up.
Went out and bought another W260g, called to activate, & transfer my 215 minutes and 350 days of service, but NOT the phone number. They still transferred the phone number. No outgoing phone calls, got "Team mobile" & the collection thing again. Ready to toss the moto & Tracfone away. They finally got it to work. I still like it.
Irony. On a whim I put the new battery in the "dead" drowned phone...and it worked like a charm. Now, all I have to do is buy a $37.00 battery, re-enter tons of phone numbers, spend money on phone cards and I got a new phone.