Not happy with PagePlus

(Cali)

Not great, not happy. I lost real $$money using them. I sent this request for a refund, and was refused. I tried activating 3 different phones, 1 of them purchased from their website. After asking for a refund, the supervisor I was transferred to was condescending. I hope they lose a lot of business to T-mobile (cheapest major prepaid company), and PlatinumTel (cheapest period).

Spoke with Page Plus 1/4/10:
I have spent 397min (over 6.5 hours) with customer service trying to get your phone working since 12/21 and have been unable to use it. (Note: they couldn't figure it out, and refused to give me money back or EVEN transfer the balance of my account to a new page plus number)

Please send me information on how I can return my phone and get a refund on the phone and the services I have not received totaling $107.32 ($55.90 for a phone, $23.96 for 24 days of 1200/1200 service not received, and $27.46 remaining balance). I ordered a Motorola E815 from their website that won't work on their service.