No Hidden Cost - Good Coverage
(Jersey City, NJ, USA)
I have been using the phone for 2.5 years now. I keep checking other players and try to compare the plans.
To date I still find them to be better in terms of having a fixed price per call (10c/min) where as other players does like they cut a dollar in addition if you make at least 1 call a day in addition to the charge per each minute of the call. So you end up paying $30 extra if you call every day.
Net 10 coverage is very good. I was in Ohio then in Virginia, Maryland and now in New Jersey. All the places very good coverage.
Only problem I have is sometimes very rare though it says call cannot be completed and shows a sign 'Emergency calls only'. Not sure why it comes. But rare occasions.
The customer service is usually good and quick for activation or add minutes on phone. Never call using your Net10 phone. You will be charged for talking to customer care too.
I saw in reviews that the customer service in case of trouble is not that great with Net10. But it feels like you don't get any problems usually.
So, I recommend Net10 phones.
Best thing is you buy $30 card and it's valid for 2 months. It's like $15 a month and if you keep buying airtime you get 2 months each gets added to your validity. So after some time you don't have to recharge your phone until your minutes are over for any number of months.