Jitterbug Smartphone Customer angry with GreatCall
I received a voicemail from GreatCall on January 5, 2017 stating I had gone over my service plan. I have the highest plan available. I immediately called Customer Service but was disconnected. Subsequent calls have been disconnected as well.
I then went to the GreatCall website and tried numerous times to email but receive an error message each time. Since then GreatCall attempted to charge my credit card $111.06! My credit card rejected it, and I received an email that I must pay this amount out of my checking account. My only recourse is to mail them a letter to the address on their website:
10935 Vista Sorrento Pkwy, Suite 200
San Diego, CA 92130
I am very angry with GreatCall's terrible Customer Service and will be cancelling my service.