Jitterbug Cell Phone AccountsWhat Happens When Your Payment is a Little LateSearch This Site: One new thing I learned about Jitterbug cell phone accounts is their apparent late payment procedure. This is not printed anywhere that I could find, I had to be late on my last bill to get filled in on this.Okay, so even though I don’t use the Jitterbug everyday, I have kept a phone and an account for testing purposes and for answering questions on this site. Sometimes, when things get too busy, it’s out of sight and out of mind. Lost in the Holiday RushThat’s what happened this holiday season. We had some guests and had a great time. Then, suddenly one day in the first week of January, I realized I hadn’t paid my Jitterbug bill that was due on December 30th. Well, I sent out a check immediately for the usual amount The check was cashed, and I waited for the next bill wondering what the late payment would be. The Bill Arrives
I soon received the bill dated January 12th and opened it and got a pleasant surprise. Even though my check had been cashed on January 11th making it twelve days late, there was NO late fee!So it looks like you may have until the next bill date to make your payment. Now, I don’t know if this is their general policy on late payments or if this was an exception. Of course, I'm not planning on finding out. Either way, I was happy. Just thought I’d pass this along. How was your experience? Feel free to comment about Jitterbug cell phone accounts on my main page reviewing this phone. Are you thinking about getting one for yourself or someone else? Consider this LIMITED TIME OFFER: FREE gift with your purchase of a NEW Jitterbug J cell phone. Easy to use. No contracts. Learn more... Jitterbug Cell Phone Accounts UpdateThis one is not so nice. Jitterbug forgot to mail my bill one month. Needless to say this made it difficult to pay it. Next month I received two bills on the same day. One bill was the one they had forgotten to mail. The current bill contained a nasty surprise. First the bill mentioned the last month's bill and claimed payment was late. Next there was a separate letter about how service would be suspended if it was canceled.I paid the bills as there was no late fee. However I soon received a notice that account had been suspended and that collection agencies would be notified. Now, my check had already cleared, so the notice must have been mailed before they got my check. When I actually checked the phone, it was still working so service had either been restored or never actually been canceled. (I don't know which because I maintain the account primarily for testing.) So my current conclusion is that problems with Jitterbug cell phone accounts are probably due to incompetence rather than something worse. They're not trying to rip you off. As long as you stay on top of them, I'm optimistic that you will still have a good experience. Return to the Jitterbug review page. Return to the Best Prepaid Cell Phone Plans home page. |
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