Incoming calls going directly to voice mail?

by C-Bisket
(Lakeview, NY)

LG 420g select Flight Mode

LG 420g select Flight Mode

LG 420g select Flight Mode Flight Mode end active connections warning LG 420g Flight Mode activated

Does anyone know how to stop the incoming calls from going directly to the voicemail, instead of ringing, and then manually picking up the call like it did "normally" for the first few months, in a normal manner? For some reason two days ago, it just decided to NOT RING anymore and send all incoming calls directly to voice mail. How do I stop, or change this feature back to a normal ring, and pick-up call mode? After scrolling through the units menu(s), and looking at the brief manual, I can not find where it's covered. Any help is much appreciated. Thanks in advance!

Hi C-Bisket,

I can think of two possibilities, one good and one bad. The bad one would be that something is broken in your phone, and it's not able to connect to the network. However, if you can make outgoing calls then this is probably not the issue.

The good one would be that you've accidentally put your phone in "Flight Mode".

Flight Mode

To check if the phone is in Flight mode, go to:

Menu -> Settings -> Sound Profiles

and see if there is a check next to Flight Mode. If there is, then that's your problem, and you can get out of it by simply selecting the Normal Sound Profile. On my phone, I was in the Normal mode and when I selected the Flight Mode option, an alert panel popped up to say that all connections will be disconnected.

I hope this is what is causing it. If not then perhaps someone else has a suggestion. Or you could call their customer support.

sb (admin)

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Mar 26, 2018
Samsung SGH-S150G TracFone
by: Cusser

I have Samsung SGH-S1500G on TracFone, likely the cheapest phone available for TracFone. My phone does the same thing, periodically going straight to voicemail (and oftentimes that voicemail doesn't show up for a whole day), and doesn't show as a "Missed Call".

I've called TracFone support a few times to re-set voicemail, pretty worthless. My Samsung SGH-S1500G does not have a "Flight Mode" so that's not an issue (plus I'm afraid to fly).

While on TracFone support, what seemed to "correct this" - at least for some time - was to power off the phone and then power up again, and confirm operation by calling the TracFone from the house phone. So I guess I need to check for ringing operation much more often. Really sucks !!!

Mar 22, 2018
Tracfone not logging calls
by: Anonymous

I too have the phone automatically going to voice mail.

But, when I check to see any missed calls or messages NONE are recorded.

I tried to call my Tracfone, also a LG840G, and it still goes to direct voicemail.

I even took out the battery and sim card for over 20 minutes, and still it automatically goes to voice mail.

This is irritating.

And, Tracfone says that they do not have a problem.


Sep 28, 2017
Occasionally goes straight to voice mail
by: Anonymous

We've been having this problem last 6 months. I called Tracfone and spoke to some morons. They called me and of course, it came through. He said, "no problem". I've had them for 15 years and this never happened before. Gonna have to put my wives on a more reliable carrier.

Mar 23, 2017
by: Anonymous

My tracfone goes to voice mail even though the ringer is on. I checked the menu, and I am not in airplane mode. What else can I do?

Feb 07, 2017
phone goes right to voice mail
by: Anonymous

When I am out of the state my phone goes right to voice mail. I am unable to receive a call. When I am in my home state my phone is fine. The other problem I have is the phone ring is not loud enough. I have no way to make the ring louder. The replacement phone given me does not have the same features my old phone had. I never had trouble when out of the state with my LG phone. Now I have a Alcatel one touch. I don't like this phone at all.

Apr 22, 2016
How do you access the Menu?
by: Anonymous

I wish I could figure out how to access the Menu. I see it on the screen, but how to you get to it? There's no "Menu" button.

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