GreatCall Review

Jitterbug Smart 3 phone work on Tracfone? 
Does Jitterbug phone work on carriers besides Great Call and Lively? We have hundreds of minutes with Tracfone. Does Jitterbug Smart 3 have a sim card? …

Cannot receive or send photos 
I can send and receive text messages and send and receive calls. But now all of a sudden I cannot receive or send photos. I used to be able to. They …

Monthly bills are very high, no Customer Service adjustments. 
I received the Jitterbug as a Christmas gift. The original price as agreed was $42.00. Then, the first bill was $51.50 for 1 local call lasting 1 minute. …

Text and Voicemail Issues 
I only have one complaint with my Jitterbug cell phone. I'm not receiving many of my Text Messages. Also, when I play back my Voicemail Messages, the time …

How to turn off and on Vibrate and Ringtone 
My elderly mom loves her phone but, as her vision is failing so is her hearing. I'm having trouble figuring out how to turn OFF the vibrate function, and …

How to send a text via email to a Jitterbug phone number? 
Q: How to send a text via email to this phone? A: Coverage is now provided by Verizon, so in order to send a text message to a Jitterbug phone number …

Is there an activation fee? 
Q. Is there a fee for activating a Jitterbug phone. A. Yes there is, and it's a bit of a whopper. The activation fee is $35.00 though sometimes they offer …

Help with minutes! 
In July my husband and I drove from Kentucky to California. In Cal. I called customer service to see how many minutes was left on our two phones. I was …

Drawbacks: voice dialing, speed dialing 
Overall this is a decent priced phone plan. The numbers display large and are easy to read. I use my phone between 0-15 minutes a month. I am on the 50 …

Senior citizen feeling ripped off 
I enjoyed my Jitterbug cellphone. Soon my charger stopped working. Before the charger stopped working, the phone became unable to receive calls. Slowly …

Jitterbug Smartphone Customer angry with GreatCall 
I received a voicemail from GreatCall on January 5, 2017 stating I had gone over my service plan. I have the highest plan available. I immediately called …

Jitterbug phone uses Greatcall for billing. Real bad company. Don’t buy it. Not rated yet
The rating I would give is total rip off. I purchased the Jitterbug for my aunt who is 79. I called Greatcall to activate the phone. You gotta do it yourself …

Erratic Jitterbug 2 phone battery runs down overnight Not rated yet
My phone is erratic. It will shut off during calls. And, it seems like the battery goes down overnight, no stand time. My first Jitterbug flip phone was …

Jitterbug Flip outgoing audio quits Not rated yet
Intermittently the person I am calling cannot hear anything. This has happened about 3 times now. Removing and replacing the battery fixed it one time …

Worst Phone I've Ever Owned Not rated yet
Can't get it up and running to save my soul. Have been to 2 Lexus dealerships, Best Buy, who you recommended, my husband who is a retired computer consultant …

House phone and Jitterbug Not rated yet
Can I use the same phone number on Jitterbug and hardwired house phone at the same time. I am interested in the Jitterbug and want to get one without changing …

Low volume and Worst Customer Service Not rated yet
Worst customer service I have ever experienced in all my years! I purchased the newest model cellphone from GreatCall for approximately $150.00, having …

Just Changed to Basic 19 Plan with Customer Service Not rated yet
I noticed that my usage on the Jitterbug Plus flip phone had gone over the alloted 50 minutes that I had assigned as I usually had used it just for testing. …

Unlock for use in Canada? Not rated yet
Hi, I have a senior friend with Parkinson's which makes it difficult for him to use the small buttons on most phones. He also finds it difficult to hear …

Do you get free calls to other customers? Not rated yet
Q: Do you get free calls to other customers?? A: Only if they're part of your Share Plan. GreatCall has a Share plan where you basically add additional …

What bluetooth devices can you use? Not rated yet
Q: What bluetooth devices can you use with this phone? A: Any bluetooth headset. You should be able to pair any standard bluetooth headset with your handset. …

Are there any roaming charges? Not rated yet
Q: Are there any roaming charges? A: No. With one important exception, there are no roaming charges. GreatCall relies on Verizon's nationwide wireless …

Does the phone work outside owner's area? Not rated yet
Q: Does the phone work outside owner's area? A: Yes, your phone will work as long as you're in the GreatCall's coverage area. Greatcall's network coverage …

Will incoming calls cost? Not rated yet
Q: Will incoming calls cost the owner? A: Yes. You are charged airtime minutes for both incoming and outgoing calls. You are also charged airtime for …

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Can I use it with AT&T or Sprint? Not rated yet
Q. Can you use it with AT&T or Sprint? A. Sorry, no you can't. GreatCall uses the Verizon network. They used to have coverage through a bunch of different …

Can I transfer my landline phone number? Not rated yet
Q. Can I transfer my landline phone number? A. Local number portability is required by law, so you certainly should be able to transfer your landline …

Great for technophobes Not rated yet
My son is a total technophobe and hates cellphones. But we actually got him to use this phone. He likes its simplicity and ease of use and its lack of …

My Grandma's phone Not rated yet
My grandma's starting to lose her vision a little bit, and using a regular cell phone was getting hard for her. Also, most phones come with so many features …

A really nice surprise! Not rated yet
I ordered this for my mother - she did not want a camera, music, or texting - just a phone that was usable with numbers on the screen that she could actually …

Grandfather likes it more than house phone Not rated yet
My Grandfather can not see very well and always hated cell phones. He had tried several and decided that they were useless to him because he would never …

Worked out great for my mother Not rated yet
We bought one for my mother last year and it’s worked out very well. My wife and I considered adding a line to our current cell plan, but doing so would …

Simple, Basic phone Not rated yet
My mom and step-dad both have the Dial cell phones (they are in their 50s). This seems to be a great phone for them. The numbers are really big and easy …