Do minutes "roll over" to next year on $100/year T-Mobile Prepaid plan?

by Lee
(Los Angeles, USA)

If anyone knows the answer to above question, please comment.

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Hi Lee,

Yes, they do: I haven't used a $100 refill card myself so I first looked on their public website. I couldn't find any info there so I logged into my account to see if that information was easier to find from my member profile. And, indeed, there was a link to an T-Mobile refill info page. It said, when you buy and apply a $100 refill card, you instantly get Gold Rewards status and

"For Gold Rewards customers:

Unused minutes expire one year from the date you last applied airtime to your account.
To help ensure you never lose your unused minutes, T-Mobile sends you a text message when your account is within five days of expiring. That way, you have ample time to refill your account and carry forward any unused minutes to your new expiration date (bolding mine)."

So if you add a refill before your minutes expire, they do indeed rollover.

Your Gold rewards status (which gives you 15% extra minutes when you refill), however, does expire after one year until you have added another $100 in refills.

Hope this helps.

Regards,
sb (admin)

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