About money I added
by jamie swanson
(troy al 36081)
I have the $69.99 prepaid plan, and I haven't used up all my mins. I added like 30 something dollars to my account and I noticed my mins was getting low and I called customer care and ask them what was going on. I also went to the alltel store and they told me by me adding money to my account it turned it to a prepaid plan so I did not get any of my unlimited features.
The guy at the store told me if I pay $49 my account would replenish but I'm looking at if I didn't get any of my unlimited features when I added my $30 that mean I'm not going to get my unlimited features if I pay the other $49. I thought when I added money I suppose to get all my features and money shouldn't be taken away from my account.